Terms of service

erms of Service

KATAYALA COFFEE

Last Updated: October 16, 2026

Welcome to Katayala Coffee! By using our website, https://katayalacoffee.com, or placing an order, you agree to these Terms of Service and our store policies.

Our online store is powered by Shopify.

1. Products and Pricing

We offer Colombian specialty coffee, carefully selected and packaged to preserve its quality and freshness.

As coffee is a natural product, flavor and aroma may vary slightly between batches.

All prices are listed in U.S. dollars. Applicable taxes and shipping charges are displayed at checkout.

Products are subject to availability. Prices may change without affecting previously accepted orders, except in cases of significant pricing errors.

2. Orders and Payments

Payments are processed securely through the payment methods available at checkout.

We may cancel orders due to unavailable inventory, payment issues, suspected fraud, or significant pricing errors.

If we cancel a paid order, we will notify you and issue a full refund.

3. Shipping and Delivery

We ship to destinations available at checkout. Shipping costs and estimated delivery times are provided before purchase.

Delivery times may vary. If we cannot ship your order within the applicable timeframe, we will notify you and provide the options required by law.

Customers should provide accurate shipping information and contact us promptly regarding delivery issues.

4. Returns and Refunds

Due to the nature of our food products, we do not accept returns for changes of mind, ordering mistakes, or personal taste preferences once an order has shipped.

For damaged, defective, or incorrect products, please contact us within 7 days of delivery.

Orders may be canceled before shipment.

Refunds, replacements, and cancellations are subject to our Return and Refund Policy and applicable consumer protection laws.

5. Website Use and Privacy

You agree to use our website lawfully and not interfere with its operation or security.

Katayala Coffee's branding, logos, images, and original content may not be used commercially without permission, except as permitted by law.

Personal information is handled according to our Privacy Policy.

6. Responsibility and Applicable Law

We strive to maintain an accurate and reliable website, although temporary technical interruptions may occur.

To the extent permitted by law, we are not responsible for indirect losses caused solely by interruptions beyond our reasonable control.

These Terms are governed by California law, subject to applicable consumer protections.

We may update these Terms for future orders by publishing a revised version on our website.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

7. Contact Us

For questions about orders, products, or these Terms, please contact: